Google Reviews

M & S Plumbing & Heating Ltd

5 Wykes Ave,
48 reviews
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Sonia B
4 months ago-
Thanks Richard for your patience in sorting out our heating and hot water, with short notice. Clearly know your stuff and charged very reasonably. Happy customer
Elaine Saunders
2 months ago-
Positive: Punctuality, Quality, Responsiveness, Value
Annual boiler service today. Thanks Richard for being so professional, great job
Response from the ownera month ago
Thank you. We always do the best we can.
Mark Whittaker
10 months ago-
Drilled through a mains water pipe on Easter Sunday, only person to answer the phone. Arrived withing 45 mins and fixed the pipework, was more interested in helping us than charging silly prices, very reasonable and trustworthy.. Thank you
Response from the owner10 months ago
Glad to be of service
I do hope the cupboard is hungry safely now!!
Adam Copeland
11 months ago-
Came out quite early and quickly, replaced a radiator for me without problem and was great company at the same time. I recommend this service.
Response from the owner11 months ago
My pleasure Adam
Jim Ching
a year ago-
Came out Sunday morning to do an emergency fix to my boiler. Arrived quickly, fixed the boiler, didn't charge too much. Excellent, would use again.
Response from the ownera year ago
Enjoy the heat its getting cooler!
Claire Tomlinson
a year ago-
Able to attend property at short notice over Christmas holidays, flexible on time after a slight issue at my end. Reasonably priced, friendly service
Response from the ownera year ago
Was glad to be of service
Bee Scotch
a year ago-
After reading the reviews from here I thought Richard was reliable so I contacted him for a boiler replacement and he came to have a look at the work. He promised to email me within 2 days with the quote for the work but that was 8 days …More
Response from the ownera year ago
Sorry I didn't reply it was very difficult when someone decided to steal all my paperwork with job details and notes!!
asus rog
a year ago-
talked on the mobile said he would get back to me waited a week did'nt hear from him called again said he would do the job and would call to confirm text him on the day he said as he had still not confirmed and got no reply called someone …More
Response from the ownera year ago
On this occasion i was caught up helping other people and could not make the appointment . …
On this occasion i was caught up helping other people and could not make the appointment .
A little unfair to leave a review on someone that you have never actually met !!
a year ago-
After two visits Richard could not fix the ideal standard toilet which had problems flushing and suggested us to get a new one. He charged us 100 pounds for his failed attempts.
Response from the ownera year ago
As discussed the charge was for time spent on both visits in an attempt to fix a toilet which has several old parts of which only one part was replaced. A total of 5 hours on 2 visits in the centre of town. …MoreAs discussed the charge was for time spent on both visits in an attempt to fix a toilet which has several old parts of which only one part was replaced. A total of 5 hours on 2 visits in the centre of town.
in hind sight a new toilet would have been suggested on the very first visit but that would have appeared excessive without attempting a repair.
Additionally time was spent on kitchen taps that had the wrong internal parts fitted.
The outcome was that both a new toilet and new taps need to be fitted.
This was agreed to be fitted at a much discounted rate !!
Fiona Campbell
a year ago-
I have used M&S Plumbing and Heating for nearly 10 years. Richard is professional, hard working, honest, dependable and trustworthy and I would have no hesitation in recommending him to anyone else.
Response from the ownera year ago
Thanks Fiona and good luck in your new house.
Charlie Summerfield
2 years ago-
Our boiler decided to start playing up leaving us with no heating or hot water. Richard managed to squeeze us in and, most importantly fix it! He also fixed a leaking sink/blocked pipes leaving us in a far better state than which he found us. Was very helpful and we were very pleased with the service we received.
Response from the owner2 years ago
It was a busy day but glad I could help sorry it was late.

Activating Change With Steph
a year ago-
Very prompt and efficient service to my Grandparents. Thank you
Response from the ownera year ago
Glad to be of service even though late in the evening.
a year ago-
I needed a Powerflush sorting + a filter fitted to our combi boiler. British Gas quoted a ridiculous amount, so I looked online and found Richard. Half the price! Great service, lovely job, and good guys to work with. Recommended and I will definately be choosing M&S next time I need something doing. Thank you Richard and Ewan.
Response from the ownera year ago
Pleasure to work for, thanks Paul p.s lovely coffee
matt egner
a year ago-
Richard provided a quick, friendly service. Reasonable rates. Recommended.
Response from the ownera year ago
Thank you and see you on the next phase. Richard
Sue Forman
2 years ago-
Fair price for the work done, which was several things. Carried out the work in a reasonably quick time and kept me informed as to what he was doing. Will use again and recommend.
Response from the owner2 years ago
Happy christmas in your leak free warm house !
Glen Burgon
2 years ago-
Really good quality work and a fair price. Really friendly guy and taught me a fair bit about my own house! Will definitely be using Richard again and would definitely recommend!!! Thanks
Response from the owner2 years ago
Knowledge is always good.
Elizabeth Forristal
a year ago-
We had a leak in our kitchen- Richard managed to fit us in on the same day we called, spot the problem, put in a short term fix so we can cook and shower (the leak was dripping from the shower upstairs into the kitchen onto the cooker) and …More
Response from the ownera year ago
Glad you can still shower now
simon simon
a year ago-
major problems with this contractor this year.Don't be fooled by website.
Response from the ownera year ago
Sorry who is this?
Please identify!
Badbadleeroy Brown
3 years ago-
Very impressed, had new gas valve fitted today.
Richard came when he said he would(most don't in my experience) nice, honest guy did the job without any fuss and made sure I was happy before he left. Would definitely recommend.
Response from the owner3 years ago
My pleasure Lee, glad your warm now.

Regards …
MoreMy pleasure Lee, glad your warm now.


a year ago-
I contacted Richard for a couple of plumbing problems on a Friday afternoon and Sunday morning. Not the most ideal times in the day/week and on both occasions he attended the job on the same day and did a great job at a reasonable price.
Response from the ownera year ago
Glad that you are nice and warm now.
John Stevenson
4 years ago-
Richard recently supplied and fitted us with a new combination Boiler after our old one had given up the ghost. The price quoted to me was very reasonable compared to others, We found Richard to be a really nice person and one who took …More
Michael Blades
3 years ago-
Called Richard in an emergency when our old boiler started leaking water everywhere. He talked me through on the phone how to shut it off & didnt charge me a thing. Quoted a great price for a new boiler & fitted 2 days later. Very professional and tidy and takes pride in his work. Highly recommended.
Angela Parker
4 years ago-
Richard is friendly approachable and does a really good professional job, nothing is too much trouble for him. He swapped out our old water tank which was a difficult job, a job that several other plumbers had turned down as being too …More
Anne Rowe
3 years ago-
Although Richard was friendly and prompt, I was not entirely satisfied his work. He did not clean up after the job nor did he complete the work he was paid to do ie he did not re-attach the cistern to the wall. Thankfully I have someone who was able to do this for me. A reasonable job.
Jan Evans
2 years ago-
Good efficient plumber. Quick response and a job well done. Can completely recommend..
Response from the owner2 years ago
Thanks Jan, my pleasure
Alex Lea
2 years ago-
Richard was really helpful, and polite. Came out on Sunday afternoon to fix a blocked sink. Rates very reasonable too.
M Sal
2 years ago-
I am a landlord. I contacted Richard to replace a damaged toilet with a new one. We agreed on the phone the price including any pieces required and agreed the brand that will fit well in place of the old toilet on the laminate flooring to …More
Response from the owner2 years ago
In reply.
Unfortunately the price quoted was to replace the old toilet with a new toilet supplied by customer. …
MoreIn reply.
Unfortunately the price quoted was to replace the old toilet with a new toilet supplied by customer.
The new toilet was a different size to the one removed.
Unfortunately the toilet did not cover the old hole for the toilet pan removed.
The laminate flooring needed to be replaced but this was not in the quote (joiner required)
As per the old toilet, this was not priced to be disposed of and was left with the customer.
Maxine Reardon
a year ago-
Totally recommend Richard, great communication, Professional, reasonably priced, came to the rescue & sorted the problems in no time. Definitely my go to Plumber from now on.
Response from the ownera year ago
Was a pleasure to make it all works properly
simon roberts
4 years ago-
Called Richard up for an emergency call out at 7pm, he was here in under an hour and fixed a burst pipe quickly and professionally. Very friendly guy, will definitely use him again. Also very reasonably priced.
D Darbyshire
3 years ago-
I contacted m&s plumbing & heating late evening / Sunday. Richard came out immediately. The plumbing issue was resolved there and then. Professional, friendly, well priced service. Recommended.
Kerry Wheatcroft
4 years ago-
Extremely pleased with Richards work. He did a great job, he is friendly and reliable. It's reassuring to know we have found a trustworthy plumber. Would definitely recommend. Thank's Richard
Miro Uhrin
a year ago-
Stay away from this plumber.I would not recommend him at all. Waste of time and money.
Response from the ownera year ago
Sorry do not know who this is ?
Xavier Mandyera
2 years ago-
Well done . Very professional and efficient. Reasonable charges
Response from the owner2 years ago
Happy to keep your family warm this Xmas
Muttley Laff
3 years ago-
Discovered water dripping through ceiling at 10.30pm on a Sunday - panic! Googled "emergency plumber Nottingham" and I chose M & S plumbing above others as it stated they were on call til 11:30pm. …More
Martin & Philippa Dean
3 years ago-
Had a blocked toilet. I rang up Richard at M & S plumbing and he was with us within the hour. Problem solved, we can relieve ourselves with relief! Courteous and efficient service, highly recommended.
Anthony Pollard
4 years ago-
Richard offered us good advice for the fitting of a radiator, gave a fair price and his work was to an excellent standard, very happy with everything he did, neat and tidy, great job. I will use him again and would highly recommend him to anyone else.
Clare Spencer
4 years ago-
Richard came out the same day (a Saturday) when we woke up to water dripping throught the ceiling one morning. He was friendly and honest and came back straight away when further problems arose. He took the time to do a proper job rather than a quick fix. He also very reliable at keeping in touch about when he was coming.
Ashley Pearson
5 years ago-
I moved to a house with a very old boiler that didn't work, not knowing anyone in Nottingham I found M & S plumbing & heating in the phone book. Richard came round and got the old boiler running and serviced it. He also fitted a new shower. Very friendly guy and sensible pricing.
Paul Horridge
4 years ago-
Richard at M&S Plumbing has the qualities you want in any tradesman - dependability, trustworthy and a drive to do high quality work. Richard has done two jobs for me now and I won't hesitate for a third when the time comes.
Jack Needham
3 years ago-
Came out instantly to unblock our toilet. Reccomended
jason T
6 years ago-
Tried to replace some taps until a pipe broke ! Called out on a Saturday, was able to come round and fix the pipes and replace taps. Excellent job and reasonably priced. Recommend to anyone :)
David S
3 years ago-
Very helpful. Came out on a Saturday morning and sorted my problem.

Would definitely use again.
Scott Baird
4 years ago-
Richard managed to sort everything, and somehow managed to do it without disrupting the tiling, which was unexpected and great, thanks.
Jack Willis
4 years ago-
Richard came on a Saturday to fix the boiler. Very knowledgeable and friendly, and fair pricing. Absolutely recommend.
Jake Turner
4 years ago-
Prompt attendance for an emergency call out. Professional, pleasant and excellent quality work.
liam brimacombe
4 years ago-
Came out quickly when our boiler broke over the Christmas period and fixed our boiler for a fair price. Would definitely recommend.